2012 National Consumer Protection Week Conference

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Agenda

8:15 A.M.	Registration & Continental Breakfast - Room AV-1
8:45 A.M.	Welcome & Opening Remarks Richard C. Walker, III Senior Vice President and Community Affairs Officer Federal Reserve Bank of Boston
9:00 A.M.	Debt Collection Tactics and the Law Panelists will discuss common debt collection tactics, complaints associated with them, and the legal avenues being used to address them. Moderator: Diane Lawton General Counsel and Chief of Staff Office of Consumer Affairs and Business Regulation Panelists: David Cotney Commissioner of Banks Massachusetts Division of Banks Stephanie Kahn Chief of the Consumer Protection Division Office of the Massachusetts Attorney General
9:45 A.M.	Consumer Financial Education Programs Panelists will profile select consumer financial education programs in the Commonwealth, their benefits, effectiveness, and goals for the community Moderator: Paul Horwitz Community Affairs Specialist Federal Deposit Insurance Corporation Panelists: Steven Grossman Treasurer and Receiver General Office of the Massachusetts State Treasurer Nika Elugardo Director Massachusetts Financial Education Collaborative Presentation Joel Schwartz Director, Moving from Debt to Assets Greater Boston Interfaith Organization Photo Slideshow
10:40 A.M.	Break
10:55 A.M.	Project Credit Smarts Barbara Anthony Undersecretary Office of Consumer Affairs and Business Regulation
11:10 A.M.	Everything You Need to Know About Credit Reports & Credit Scores Speaker from a major credit bureau will discuss the basics of credit reports, how errors are handled, the differences among various credit scores, and how the bureau helps identity theft victims. Maxine Sweet Vice President of Public Education Experian North America Presentation
12:10 P.M.	The Consumer Financial Protection Bureau: Regulatory Update Corey Stone Assistant Director of Deposits, Collections and Credit Information Markets Consumer Financial Protection Bureau
1:00 P.M.	Luncheon & Presentation - The Connolly Center
1:30 P.M.	The Consumer Financial Protection Bureau: Update from the Inside An update from inside the CFPB will shed some light on the agency’s regulatory direction and priorities since opening in July 2011, and how it handles individual consumer complaints. Corey Stone Assistant Director of Deposits, Collections and Credit Information Markets Consumer Financial Protection Bureau
2:15 P.M.	Adjournment