Jackie served an executive vice president and the chief administrative officer of the Federal Reserve Bank of Boston until 2024. She was a member of the Executive Committee and chaired of the Bank's Enterprise Risk Committee.

Previously, Jackie worked in the Reserve Bank's banking supervision, regulation, and credit group – evaluating the condition of banking organizations located in New England, analyzing mergers and acquisitions, and managing the lending activities of the Discount Window.

Jackie received a bachelors of science from Union College in Schenectady, New York and an M.B.A. from Northeastern University in Boston, Massachusetts.