Multi-faceted Evolution of Mobile Payment Strategy, Authentication, and Technology
The Mobile Payments Industry Workgroup (MPIW) is comprised of payment stakeholders focused on eliminating barriers to successful adoption of mobile and digital retail payments in the U.S. Consumer adoption and merchant acceptance of mobile payments continue to grow, albeit at a slow pace for several reasons. Some of the challenges and opportunities were explored at the MPIW meeting convened in August 2017, including: (1) consumer mobile wallet adoption trends; (2) mobile payment strategic development; (3) emerging authentication technology; and (4) new technology applications, such as the Internet of Things (IoT) and wearables. Key findings from the meeting include the: (1) convergence of the user experience for mobile/digital wallets; (2) continued slow pace of mobile/digital wallet adoption by both consumers and merchants; (3) need for merchants to support an omnichannel consumer experience; (4) progress towards enhanced authentication for card-not-present and card-on-file payment environments; and (5) security concerns regarding the expansion of IoT and wearables.
About the Authors
Susan M. Pandy
Marianne Crowe
Resources
Site Topics
Related Content
How Mobile Technology is Driving Innovation and Enhancing Payment Security
2016 Emerging Payments Symposium
Technology and Security Considerations for Mobile Contactless Payments at the Point-of-Sale in the U.S.
Mobile Payments in the United States at Retail Point of Sale: Current Market and Future Prospects